Preparing for passport control

Help us to get you through passport control quickly

Everyone arriving at Gatwick has to go through passport control. This can be slow if you don't have your passports and papers prepared. We can save four seconds per passenger if you're prepared - that may not sound a lot, but with 3,000 passengers landing at the same terminal in the same hour, that's more than three hours queuing time!

E-Passport gates

Please use the e-passport gates if you hold a chipped British, EU, EEA or Swiss e-passport. To use the gates, you need to have removed your passport from its holder and have it open at the photo page. Simply follow the on screen instructions.

Anyone over the age of 12 with a chipped passport can now use the e-passport gates.

EU passport holders

Please make sure your passport is out of its holder and open at your photo page. Keep an eye out for the next available border officer.

Non EU passport holders

Please take time to fill out your landing card carefully before you join the queue. We've got some desks, pens and spare forms for you to use, so please be our guest. Make sure your passport is out of its holder and open at the photo page, along with your necessary visa, landing cards etc. Keep an eye out for the next available border officer.

Citizens of Australia, New Zealand, the US, Canada, Japan, Hong Kong and Singapore may be eligible to trial the new Register Traveller Scheme. Find out more here.