Need somewhere to leave your heavy luggage? Our partners at Excess Baggage can store your luggage for you. If you've lost something, contact our lost property team who will be happy to help.

suitcase collection

Lost property

Leaving items at the airport isn’t unusual. Our lost property office is located on the ground level in Gatwick’s South Terminal and is operated by the Excess Baggage Company. This is for items lost at the airport and at security.

Opening times are 10:00 to 16:00 every day. A charge is made for each item.

For more information about your item, please call + 44 (0) 1293 503162, fax +44 (0)1293 504310 or email: gatwick.lostproperty@excess-baggage.com.

For items left on board an aircraft, please contact your airline for further information. 

Luggage storage

The Excess Baggage Company also operates a luggage storage facility at both our terminals.

In South Terminal the office is located on the arrivals level and is open 24 hours a day.

In North Terminal you can find it on level 2 and it’s open from 05.00 to 21.00.

The charge is £9.00 per item per 24 hours (or part).

Other services available

  • Baggage shipping and forwarding
  • Bag wrap
  • Unaccompanied baggage
  • UK baggage delivery
  • Travel accessories

Please note that due to security reasons there are no lockers for storing your luggage at Gatwick. 

For more information please visit their website or email Excess Baggage at: gatwick@excess-baggage.com