Collect on return
Don’t worry if you get carried away with your shopping at Gatwick – you can leave all your purchases with our free Collect on return service if you're travelling within the UK or EU. That's in addition to carrying one airport shopping bag on board your flight too.
When you've decided what you want to buy, simply purchase your items as normal and let the sales staff know you would like to use our Collect On Return service. They will take your details, give you a receipt and arrange for your purchase to be stored securely until you get back from your trip.
All our stores offer this service, and there’s no limit to the number of purchases you can make. All your items will be waiting for you to collect from one location – the Excess Baggage desk in both terminals.
Don't worry if you are departing and arriving at different terminals. Your shopping will always be waiting for you at the Excess Baggage desk in the terminal where your flight lands.
Did you know that you can take one airport shopping bag on-board your flight along with one piece of hand luggage?*
That means it's not a problem to get that gift or treat yourself with a pre-holiday present and take it on board your flight. And you can get quite a lot into one airport shopping bag!
For larger items that you don't want to take with you, then use our FREE Collect On Return service. Ask in stores for details.