In the terminal
In the terminal
Facilities for the hard of hearing and partially sighted
Induction loops are available where there are signs showing the 'sympathetic ear' symbol. The airport directional signs use black text on a yellow background, for maximum visibility. Guide and hearing dogs are the only dogs allowed in the terminal buildings.
Help points
Special assistance help points for all those with a disability or mobility difficulties are sited on both terminal forecourts, short stay car parks, stations, baggage reclaim halls and on some routes within the terminals where there are long walking distances. Assistance is free. You can also ask for wheelchair help or help with your baggage to get to check-in.
Reserved seating
There are reserved seating areas clearly identified by special assistance signs throughout the airport in the general seating areas.
Toilets
Unisex accessible toilets are provided near most toilet blocks. Occasionally the accessible toilet is located inside the mens or ladies toilets.
Travel-Care
Travel-Care is an independent charitable agency offering advice to all who may need extra help on their journey. Sited in Gatwick Village, South Terminal, Travel-Care can be reached on +44 (0)1293 504 283.
For general enquiries call +44 (0)844 335 1802. If you are deaf or hard of hearing, please use the Gatwick minicom service on +44 (0)1293 513 179.
