Our transformation is only just beginning.
We want Gatwick to become the airport of choice, not only in London but in Europe, delivering world class service to our passengers.
Much of this change has already been delivered through our £1.2 billion capital investment programme which completed in March 2014. Our aim is to be a bright contemporary airport that provides a smooth journey for everyone, and is flexible enough to deal with a growing business.
In February 2013, we submitted our 2014 – 2024 business plan to the CAA. Gatwick's business plan sets out a new seven-year 'Contracts & Commitments' framework to replace the current system of regulation. We're proposing a further investment of £1 billion at the airport between 2014 and 2019 to build on the improvements we've already delivered since becoming independent in 2009. The future plans are to create two world class terminals by refurbishing the North Terminal to match the improvements in the South Terminal. This includes creating a world beating check-in, next generation security facilities, a bigger departures area, a transformed arrivals area and new border zone technologies including 15 state-of-the-art new e-gates to help reduce queues for passengers.
Read more in our Capital Investment Programme (link to PDF).
As a major international airport we also need to consider our options for growth. In July 2012, following three-month public consultation, we published our finalised master plan. This sets out our vision for the growth of the airport until 2020.