@Becsie_O We like @NandosUK too.
@leewhiteheadmma So sorry Lee, I can see this is North Terminal. @ukhomeoffice can you help?
@leewhiteheadmma Hi Lee, was this at the UK Border? Which terminal? @ukhomeoffice
Here you can fnd the monthly customer service performance reports for Gatwick Airport. The reports are based on our financial reporting year from April to March. They are then consolidated into one document which is displayed by year below.
Since January 2011, we have also produced a summary report as a PDF which is displayed as a poster around our terminals. Performance and respective rebates are calculated and paid monthly for each element within the scheme. See full details of the SQR scheme.
March 2014 full reportFebruary 2014 full reportJanuary 2014 full report
December 2013 full reportNovember 2013 full reportOctober 2013 full report September 2013 full report August 2013 full report July 2013 full report June 2013 full report May 2013 full report April 2013 full report March 2013 full report February 2013 full report January 2013 full report
April 2012 full report May 2012 full reportJune 2012 full reportJuly 2012 full reportAugust 2012 full reportSeptember 2012 full reportOctober 2012 full reportNovember 2012 full report December 2012 full report
February 2014January 2014
December 2013 November 2013 October 2013 September 2013 August 2013July 2013 June 2013 May 2013 April 2013 March 2013 February 2013 January 2013
January 2012February 2012March 2012April 2012 May 2012 June 2012 July 2012 August 2012September 2012October 2012November 2012December 2012
Following each financial year, the data from our monthly reports is consolidated into one document for the whole year. You can find these below:
SQR summary document - April 2011 to March 2012SQR bonus summary - March 2012
SQR summary document - April 2010 to March 2011SQR bonus summary - March 2011
SQR summary document - April 2009 to March 2010SQR bonus summary - March 2010
SQR summary document - April 2008 to March 2009 SQR bonus summary - March 2009
@Becsie_O We like @NandosUK too. 3 hours ago
@leewhiteheadmma So sorry Lee, I can see this is North Terminal. @ukhomeoffice can you help? 3 hours ago
@leewhiteheadmma Hi Lee, was this at the UK Border? Which terminal? @ukhomeoffice 3 hours ago