Our accounts receivable team raise and send invoices to our customers and our accounts payable team help our suppliers to be paid promptly.
Our accounts receivable team raise customer invoices and manage the payment of those invoices. Invoices are raised from our various airport, tenant and retail systems and are sent by email to our customers. Our charges are detailed in our Conditions of Use and our bank details and payment terms are shown on our invoice. We prefer payments to be made by bank transfer and our bank details can be confirmed by telephoning Credit Control on +44 (0)1293 501408 or by emailing email@example.com. If you would like to discuss your invoice with us please contact your credit controller, who is shown on the top of your invoice.
Our accounts payable team process supplier invoices and arrange payment of appropriately approved invoices. We prefer invoices to be emailed as a unique document per invoice to firstname.lastname@example.org (more than one document may be attached to each email).
We aim to pay approved and receipted invoices promptly. Gatwick Airport operates a three way match process and a no purchase order, no payment policy. All supplier invoices must quote a valid purchase order number and where they do not, they will be returned to the supplier for the PO number to be added. Payment of an invoice can only be generated where the goods or service has been receipted by the Gatwick requisitioner.
If your payment is delayed, in the first instance, please contact your Gatwick requisitioner for the status of your goods or service receipt. An invoice that has been matched to the purchase order and goods or service receipt will be paid on the next payment run following the due date.
If an invoice has not been paid on the payment run following the due date and the Gatwick requisitioner has confirmed it has been receipted, then accounts payable can be contacted at email@example.com to confirm the status of the invoice.