Gatwick is undergoing the biggest transformation in its history. Over the next 10 years we want Gatwick to become the airport of choice, not only in London but in Europe, delivering world class service to our passengers.
Much of this change is being delivered through our £1.2 billion capital investment programme. Our aim is to be a bright contemporary airport that provides a smooth journey for everyone, and is flexible enough to deal with a growing business. This current investment programme will complete in March 2014, but passengers are already enjoying the benefits
Read more in our Capital Investment Plan or take a look at our new website which tells the story of what we're doing here at Gatwick.
Our transformation does not end there – we are already talking to our airlines about future plans. In April 2012 we launched our initial business plan for 2012-2014, which forms part of our submission to the CAA as a regulated airport. Some of the highlights include:
- growth in traffic from around 34 million passengers today, to around 38 million passengers as we approach 2020
- growth in non-aeronautical spend per passenger through innovation and improved offerings
- improvements in all elements of the passenger journey through our airport, leading to a much better experience for all types of passengers, and increasing operating efficiency.
- £1.15bn of capital expenditure between 2014 and 2020.
You can read the full Gatwick business plan here.
As a major international airport we also need to take a longer term view too. In October 2011 we published our draft master plan document for a three month public consultation. This was the largest consultation exercise we have ever conducted, including public exhibitions, workshops, presentations and a dedicated web-site. Hundreds of people and organisations took the time to give us feedback.
Over a thousand more spoke to us face-to-face about our plans. Having reviewed and acted on the feedback, we published the finalised master plan in July 2012.