Q: Which airlines are moving and when?

A: The airline moves will take place over 24 and 25 January 2017.

EasyJet flights will all depart from the North Terminal from 24 January onwards.

British Airways flights will all depart from the South Terminal from 25 January onwards. 

And Virgin flights will all depart from the North Terminal from 25 January onwards.  

Q: Am I affected?

A: If you are flying with easyJet after 24 January 2017 or British Airways or Virgin after 25 January 2017, you need to be aware that your flight may depart from a different terminal than it has in the past.

If you are flying before 24/25 January 2017, but returning afterwards, it’s likely that you’ll arrive in a different terminal. Here’s some advice especially for you

Passengers flying with any other airline are not affected by the move. You might see signs around the airport, but don’t worry – you don’t need to do anything differently.  

Q: How are British Airways passengers affected? 

A: From 25 January 2017, all British Airways flights will depart from the South Terminal.

If you’re used to travelling with British Airways from the North Terminal, there are a few things you should check:

Parking – you might want to book ahead for the South Terminal car parks. If you’ve already booked into the North Terminal, don’t worry, you can use the free shuttle service to transfer between the two.

Lounges – if you usually visit My Lounge or the Aspire Lounge in the North Terminal, you might want to try one of our South Terminal lounges. The Regus Express business lounge is located in the South Terminal, while the No. 1 Lounge and Regus Express work pods are in both.

Hotels – while all hotels are located with easy access to both terminals, Bloc, Yotel and Hilton are the closest to the South Terminal.

Shopping and restaurants – there’s a great range in both terminals. Browse all our shops and restaurants

Q: How are Virgin passengers affected?

A: From 25 January 2017, all Virgin flights will depart from the North Terminal.

If you’re used to travelling with Virgin from the South Terminal, there are a few things you should check:

Parking – you can park at either the North or South Terminal. If you park at the South Terminal, use the free shuttle service to transfer between the two. 

Lounges - if you usually visit the Regus Express business lounge the South Terminal, you might want to try one of our North Terminal lounges. My Lounge and the Aspire Lounge are located in the North Terminal, while the No. 1 Lounge and Regus Express work pods are in both.

Hotels – while all hotels are located with easy access to both terminals, Hampton, Premier Inn and Sofitel are the closest to the North Terminal.

Shopping and restaurants – there’s a great range in both terminals. Browse all our shops and restaurants.  

Q: How are easyJet passengers affected?

A: From 24 January 2017, all easyJet flights will depart from the North Terminal.

Many easyJet flights already depart from the North Terminal, but if you’re used to travelling from the South Terminal, there are a few things you should check:

Parking – you can park at either the North or South Terminal. If you park at the South Terminal, use the free shuttle service to transfer between the two.

 Lounges - if you usually visit the Regus Express business lounge the South Terminal, you might want to try one of our North Terminal lounges. My Lounge and the Aspire Lounge are located in the North Terminal, while the No. 1 Lounge is in both.

Hotels – while all hotels are located with easy access to both terminals, Hampton, Premier Inn and Sofitel are the closest to the North Terminal.

Shopping and restaurants – there’s a great range in both terminals. Browse all our shops and restaurants.  

Q: Why is this happening?

A: These moves are part of Gatwick’s transformation programme which will improve the airport experience for passengers. We are investing £2.5 billion across both terminals with every part of the passenger experience being improved - check-in, bag drop, security, lounges, gaterooms and arrivals.   

Q: What do I need to do? 

A: We’re doing everything we can to keep your journey as easy as possible, so you’ll just need to check which terminal you’re departing from and head straight there. Check your terminal now.

We’d also advise you to check your parking and hotel reservations, and to confirm pick up and drop off locations based on your new terminal. But if you find yourself in the wrong terminal, you can travel between the two quickly and easily with our free shuttle service.

Our staff will be on hand to point you in the right direction if you need any help. 

If you depart before 24 January 2017 and return after, there are a few extra considerations. Here’s some advice especially for you.  

Q: How do I know which terminal to go to?

A: Your airline should have told you which terminal you’re departing from. If you’re not sure, you can check here.

On the day, look out for our staff and signage, which will remind you where to go.  

Q: How do I get to my terminal?

A: If you’re arriving at the airport by train, you’ll find yourself in the South Terminal. Virgin and easyJet passengers should then board the shuttle service, located close to the train station, which will take you to the North Terminal in just a few minutes.

If you’re arriving by car, there’s plenty of parking at both terminals; just remember to check which terminal you’re flying from. Also bear in mind that, if you are away over 24 January 2017, you might be returning to a different terminal, and will need to use our shuttle service to return to your car. 

If you’re being dropped off at the airport, just remember to check in advance which terminal you’re flying from – you can be dropped off at either. 

If you find yourself at the wrong terminal, you can use the free shuttle service to travel between the two. And if you’re not sure where to go, our staff will be on hand to help.  

Q: Will I have access to the same shops and restaurants? 

A: Both terminals have a great range of shops and restaurants. Browse all shops and restaurants here and see which terminal they’re in. 

Q: Will I have access to the same lounges? 

A: You can access a No. 1 Lounge in either terminal, and there are several other lounges to choose from.

In the North Terminal, you’ll also find My Lounge and the Aspire Lounge. In the South Terminal you’ll find the Regus Express business lounge (before security).

Find out more about the lounges  

Q: What if I’m connecting at Gatwick? 

A: As always, some passengers connecting at Gatwick may need to change terminals. If this is the case, just use the free shuttle service, which runs 24 hours a day and takes two minutes.

Find out more about flight connections 

Q: What if I’ve already booked parking?

A: If you’ve booked parking at one terminal and you’re flying from another, don’t worry – you can use the free shuttle service to move between the two in just a few minutes. Make sure to allow yourself plenty of time.  

Q: What if I’ve booked a hotel?

A: Don’t worry! All of the on-airport hotels are within easy reach of both terminals. You can use the free shuttle service to move between the two in just a few minutes. Make sure to allow yourself plenty of time.  

Q: What if I need special assistance?

A: Help at the airport is available in both terminals. Find out more about special assistance.  

Advice for passengers departing before 24 January 2017 and returning after:

If you’re flying with British Airways, Virgin or easyJet, departing before 24 January 2017 and returning afterwards, you’re likely to arrive at a different terminal.

We’re doing everything we can to keep your journey as easy as possible, but there are a few extra things you should consider.  

Q: Which terminal will my flight arrive at?

A: EasyJet flights will all arrive at the North Terminal from 24 January onwards.

British Airways flights will all arrive at the South Terminal from 25 January onwards. 

And Virgin flights will all arrive at the North Terminal from 25 January onwards.  

Q: How do I know if this is different to my departure terminal?

A: All British Airways and Virgin passengers will be affected, if departing before 25 January 2017 and returning after.

Some easyJet flights already depart from the North Terminal, so you may return to the same terminal. Others currently depart from the South Terminal, so you will return to a different terminal.

Check which terminal your flight departs from here  

Q: Where should I park?

A: You can park in either car park, but you may need to use the shuttle service to travel between terminals either on your journey out or your return home. Decide which is right for you before making your booking. Please don’t worry if you’ve booked the wrong terminal, our free shuttle between terminals runs all day and night and takes just 2 minutes.

Book parking now  

Q: What if I’m being picked up or dropped off?

A: Make sure your driver is aware that they will be collecting you from a different terminal. Or, travel back to your original terminal using the free shuttle service.  

Q: What if I’m travelling by train?

A: The train station is located in the South Terminal. If your flight arrives at the North Terminal, just hop on the shuttle back to the South Terminal to catch your train.  

Q: What if I leave luggage at the airport?

A: If you leave luggage at the terminal you depart from, and you arrive at a different terminal, you’ll need to hop on the shuttle service to return and collect it. The shuttle’s free and takes just a couple of minutes.  

Q: What if I’m using the Airportr service?

A: Great choice! You don’t need to worry about your luggage; it will arrive at your destination as expected. Airportr is aware of the airline moves and will take care of it.