If you have a disability or you experience mobility difficulties and need help to get to your flight, you should contact your airline at least 48 hours before you fly to let them know you need assistance. It helps to give as much notice as possible for both the outward and return journey so we can organise the help you need.

If you want more information about the help we can give you at Gatwick, please call +44 (0)844 892 0322 and select option 2.

If you forget or are unable to pre-book assistance, we will still try to help. Please use one of the many help points around the airport, forecourts or car parks or go to the PRM assistance desks located in both North and South terminals.

Help points and PRM assistance points are marked on our terminal maps