Contact us

Flight Performance Team

If you want to know more about noise from planes or the airport, or have a specific complaint, then please contact our Flight Performance Team (FPT).

The FPT provides information to the public and responds to any comments you might have. They monitor the noise levels and track-keeping of all departing aircraft and answer complaints. They also give information about flight paths, for example to prospective home-buyers, and provide statistics to the airport’s independent Consultative Committee, which is made up of local councillors, airlines, passenger and pressure groups.

The best way of contacting us is by using our noise enquiry form. That way we can get all the information we need from you and get back to you in the quickest time. You can also email or call our flight performance team on Freephone number 0800 393 070. Alternatively you can write to the address below.

Telephone: 0800 393 070

Gatwick Airport Ltd
Flight Performance Team
Destinations Place
Gatwick Airport
West Sussex

We have a published policy on our procedure for how we deal with noise complaints. You can read our policy here.

Feedback about our aircraft noise website

We would welcome your feedback on our noise web pages. Please let us know what you found useful and what other information you'd like to see here. Email your thoughts and comments to