Meeting at the airport
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Meeting at the airport
North Terminal: The official meeting point is in international arrivals, near the BAA information desk.
South Terminal: There are meeting points in international arrivals and opposite WHSmith in UK arrivals.
Meeting someone from a flight Before you leaveIf you're meeting someone at the airport, check the flight is on time before you leave using our Live flight arrivals page.
You can stay informed on the way to the airport, too – use our Flying Messenger service to have flight status updates sent to your mobile phone.
For directions to the airport by car, train or bus, visit our To and from Gatwick section.
Please be aware that for security reasons, vehicles are not allowed to wait on the airport forecourts. If you're picking someone up by car you must use the Short Stay Car Parks.
At the airportInformation screens in the arrivals area display live flight status information. The status message may be:
- Expected: The flight hasn't landed yet – you've time for coffee or a spot of shopping.
- Landed: Generally, allow 30 - 40 minutes after landing for passengers to clear passport control, baggage reclaim and Customs – longer at busy periods.
- Baggage in hall: Passengers should be in the arrivals area shortly.
