Our noise team

If you want to know more
If you want to know more about noise from planes or the airport, or perhaps have a specific complaint, then please contact our Flight Evaluation Unit (FEU).

The FEU is there to provide information to the public and to respond to any comments you might have. They monitor the noise levels and track-keeping of all departing aircraft and answer complaints. They can also give information about flight paths, for example to prospective home-buyers.

They also provide complaints statistics to the airport’s independent Consultative Committee, which is made up of local councillors, airlines, business, passenger and pressure groups.

You can telephone Gatwick’s FEU on their Freephone number 0800 393 070. Outside of office hours there is an answer phone service, alternatively you can write to us at the address below.

Telephone:
Freephone 0800 393 070

Email
lgwnoise_line@baa.com

Postal address
Flight Evaluation Unit
BAA Gatwick
LondonGatwick Airport
West Sussex
RH6 0NP