For too many passengers, travelling through Heathrow is no longer the experience it once was. We recognise that many of our facilities are tired and outdated and not up to the standards that our passengers expect.

The opening of Terminal 5 in 2008 allows a once-in-a-lifetime opportunity to transform the rest of Heathrow into a world-class international gateway. Over the next few years almost the entire airport will be rebuilt, refurbished or redesigned.

BAA has a vision to put Heathrow back where it belongs. A plan for investment that will deliver world-class facilities, more space for security, and improved environmental performance. By 2012, most of our passengers will be travelling through terminals that aren't even open today. That's why we're calling Heathrow a new airport for London. To find out more about our plans, follow the links on the left.

Most of the information contained in these pages is also available as a PDF.

Download Heathrow: a new airport for London (783KB PDF)