Gatwick service levels and charges are agreed with our airline customers and endorsed by the Civil Aviation Authority in a new and innovative set of “Commitments”. These Commitments determine what Gatwick can charge its customers for the provision of services and establishes quality standards for those services.
Regulatory bodies that influence Gatwick’s operations include:
- The Civil Aviation Authority (CAA), the UK’s independent aviation sector regulator that is responsible for airspace policy, safety regulation, consumer protection and the economic regulation of airports. The CAA furthermore determines whether airports should be subject to economic regulation through a licence.
- The Department for Transport (DfT) is responsible for UK aviation policy.
- The Airports Commission is investigating the need for additional runway capacity in the South East of England and will make its recommendation following the elections of 2015.