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Flights and airlines
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How can I book a flight or check prices?
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What should I do if my flight into Gatwick is cancelled?
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At the airport
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Can I buy before I fly and collect on my return to the UK?
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How much can I buy and what are my savings and allowances?
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What happens if the goods I purchase are faulty?
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What shops and restaurants are available at the airport?
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Can I smoke at Gatwick?
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Who do I contact if my suitcase was mislaid/delayed?
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What facilities are there at Gatwick?
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I’ve lost something – help!
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Baggage
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I’m a photographer and I’m worried about putting my film and camera through the x-ray machines. Can you help?
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Can I lock my hold baggage or does it have to be left open?
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I’m still unclear about what I can/can’t carry in hand
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Can I carry food in my hand baggage?
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I need to travel with medicines and medical equipment – are the rules the same for me?
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I’m travelling with children – are the rules the same for me?
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What are the rules for what I can and cannot carry in hand baggage?
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Can I take a handbag and a piece of hand baggage?
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If I am travelling with someone can we carry one bigger bag between us?
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What if my bag is bigger but can be squashed down?
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What are the size restrictions for hand baggage?
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Will I be prevented from taking any hand baggage on board my flight?
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What can I carry on board – and should it be in hold or hand baggage?
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What is my baggage allowance?
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Before you travel
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What foods can I bring into the UK?
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What are the rules about travelling with a pet?
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Where can I get advice about the safety of travel to foreign countries?
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What are the visa requirements for entry into the UK?
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My passport has expired/been lost/stolen. Who do I contact?
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