Travel information related to coronavirus (COVID-19)

During this fast-moving coronavirus (COVID-19) outbreak which has now been declared a global pandemic by the World Health Organisation, Gatwick is following the guidance from Public Health England (PHE) at all times. The latest advice is also displayed throughout our terminals.

We would like to reassure passengers and staff that we have hand santisers installed and are carrying out enhanced cleaning in public areas of the airport. 

From 1 April 2020, we are temporarily closing our North Terminal and remaining flights will arrive and depart from our South Terminal. However, with many flights now being cancelled, we recommend that you keep in contact with your airline for the latest information. You can also check our live daily flight information.

We also advise you to regularly check the PHE’s website for up-to-date information about the virus and advice for travellers.

In addition, the Foreign and Commonwealth Office is regularly updating its guidance for people travelling overseas following the outbreak of COVID-19.

Government advice is to regularly wash your hands for 20 seconds, with soap and water or hand sanitiser.

We are reacting to this serious and fast-moving issue, making decisions daily, and will continue to review the situation as it evolves. We’ve compiled some answers to some of your most frequently asked questions with regards to coronavirus and travel.

At the airport

What precautionary measures are in place at Gatwick?

 

What is different at the airport following UK lockdown?

 

Are there hand sanitisers at the airport?

 

Are there temperature checks in place for passengers at Gatwick?

 

What do I do if I’ve arrived from a country with confirmed cases?

 

Which shops and restaurants are open?

 

Are there measures in place to ensure social distancing?

 

Is the North Terminal sensory room still open?

 

General travel advice

What should I do if my flight has been cancelled?

 

Can I fly if I have a cold?

 

Should I wear a facemask when I travel?

 

What are my rights if my travel plans are cancelled?

 

Car park, premium security and airport lounge bookings

My car is parked in North Terminal, how do I get it?

 

My flight has been cancelled/my travel plans have changed, can I also cancel the service I’ve booked?

 

I can’t get back to Gatwick for my original parking booking end time. Will I be charged extra?

 

My flight time has changed, do I need to let you know?

 

Are the lounges at Gatwick still open?

 

Public transport

Are train services operating a full service?

 

Are National Express coach services operating as normal?

 

Are local bus services operating as normal?

 

Are hotel shuttle bus services running?