Submit a noise enquiry
As part of a major system upgrade we have launched a specialised website to provide information about how our airspace and airport operates. The new site offers data and personalised information so that you can check information such as the height and frequency of aircraft flying overhead, and which airport they originate from. It also includes a number of videos which explain how aircraft operated to and from Gatwick.
If you have any questions or want to register a noise complaint, please contact us using one of the options below.
Ways to contact us
- Through our online flight tracker
- By completing our online form
- Automated phone line: 01293 311568
- By post (you'll need a stamp) to:
Gatwick Airport Ltd
7th floor, Destinations Place
West Sussex RH6 0NP
- You can also add a short cut app on your mobile phone
iPhone: tap the box with the vertical arrow and add to homescreen
Android: Tap the three menu dots and select save to homepage
Due to the impact of COVID-19, we have temporarily increased our complaint response time from 8 working days to 21 working days.
All enquiries and complaints are dealt with by our Airspace Office. They provide information to the public, respond to enquiries and monitor the noise levels and track-keeping of all departing aircraft.
The team can also offer information to prospective home-buyers about flight paths and provide data to the airport’s independent Consultative Committee, made up of local councillors, airlines, passenger and pressure groups.
We have a published policy on our procedure for how we deal with noise complaints. You can read our policy here.