Humans of Gatwick | Gatwick Airport

Louisa - business change

Gatwick feels like home to me - it’s basically all I've known! Having grown up in Horley I have very fond memories of coming to the airport with my Dad, who was a huge aviation fan.

I started at Gatwick back when there was a shopping arcade here - does anyone remember Sock Shop? Starting at the airport when I was 16, I worked for two major airlines where I was given the opportunity to experience so many things and really see what life was like in different areas of aviation, before flying the Gatwick nest for a few years to try my hand at other sectors - only to end up back here! I did thoroughly enjoy working at Virgin Atlantic along the way, and even in London on the Overground, which was a challenge - but was very worthwhile for my career.

The best part of the job was being involved in our Gatwick Family initiative that brings home the idea of community, something I'm hugely supportive of.

I now work in Operations, as a Business Change Manager. Change is hugely important to me - in adapting the way we work at Gatwick, we can increase efficiencies across the airport, keep up with the changing environment and keep passengers and our people happy.

Along with many projects at Gatwick, I have also been lucky to help to develop and implement a campus-wide engagement campaign for our 30,000 staff. The best part of the job was being involved in our Gatwick Family initiative that brings home the idea of community, something I'm hugely supportive of.

When I'm not at Gatwick, my hobbies are exercising and spending time with my friends and family! I am a regular at the gym and play netball for a local club. I play in the centre court as unfortunately I wasn't given the gift of height!Louisa is a true leader and a real inspiration to all of us at Gatwick!