Our engineering teams manage the full range of equipment at the airport


Who are we?

Engineers protect, maintain and repair Gatwick’s infrastructure in line with UK and EU legislation. From the electricity that powers the airport, to the giant plant rooms, the team’s attention to detail ensures everyone who visits our airport has the safest, and best possible experience.

There’s a lot more to being an Engineering Duty Manager than just dealing with the airport’s electricity network.

How do we work?

From large complicated and essential equipment such as the inter-terminal shuttle, lifts, escalators and travelators, to essential smaller assets such as hand dryers, our engineering teams keep them all running 24/7.

Working closely with the development team, sharing technical standards and standard operating procedures, we also have a strong relationship with construction teams and the Asset Management Centre, supporting the work they do to improve the airport.

Why Gatwick?

Engineers are vital to the successful and smooth running of our airport keeping it safe, compliant and reliable. This involves using a vast range of skills and knowledge, as well as collaborating constructively with colleagues from all parts of the airport.  

Mark Dean, Engineering Duty Manager

I came into this role from Airfield Engineering where I had installed the current SCADA system that controls and monitors our high voltage (HV) network. For me, the EDM team was the next logical step because of my experience. I could maintain my technical knowledge, but also develop as a manager and people leader.

We have four separate shifts with two EDMs per shift. Operational rules around the control of Gatwick’s high and low voltage networks means the duty EDM has to be in the Control Room when any switching is taking place. So, a non-duty EDM gets out and about working directly with all areas of the airport.

We audit site safety as well as the more hazardous disciplines such as hot works, confined space entries or electrical isolations. Random audits are also carried out on both staff and contractors and we’ve received good feedback on the benefits of doing this.

It takes between 12-18 months to become a fully competent EDM with all the right statuses. The proven route is to join the team as a duty engineer, the EDM’s faithful accomplice, who deals with the daily operation at the coalface. And if you thought it was just about electricity, it’s worth noting that the EDM also has operational control of all hot works, confined space entries and crane lifts.

Every day can bring something new, a different challenge that has to be worked through to maintain operational stability and with that constantly meeting different people from all areas of the operation to provide them with the best service.