There are lots of ways to get in touch with us here at Gatwick Airport.


If you'd like to give us some feedback about the service you've received at our airport, please email us at We'll acknowledge your email within 24 hours and then investigate any issue you may have raised.

If you have a quick enquiry, it's often easier and quicker to use Twitter. Alternatively you can also ask us a question here.


Follow us on Twitter for the latest updates about what's happening at the airport or send us a tweet if you've got a quick query.

By phone

General information (recorded message): 0844 892 0322
Car parking: 0844 811 8311 or email:
Park & Stay: 0871 360 2427
Airport hotels: 0871 360 2427
Travel offers: 0843 459 0271
Live flight information: 0844 892 0322
Jobs at Gatwick: 0800 111 4501
Wheelchair assistance: 0844 892 0322 - select option 2
Noise complaints: 0800 393 070 (UK only)
Business enquiries: 01293 507888
Lost property: 01293 503162

Calls are charged at 3p per minute from a BT landline. Calls from mobiles and other networks may vary. 

By post

Write to us at:

Customer Services
7th floor, Destinations Place
South Terminal
Gatwick Airport
West Sussex RH6 0NP

Our management reception is on 5th floor, Destinations Place, South Terminal.

Useful links

Air Traffic Control:

Airlines: Airline contacts

Airline routes:

Customs allowances:

Dept for Transport:


Landing slots:

Lost property (in the airport):

Resolving travel problems:

Public Transport

Gatwick Express:

Other trains:

National Express:

If you come across online content that misrepresents or reflects badly on Gatwick Airport or have been approached for information about us from an unknown source, please let us know at: