Help & contacts
There are many ways to get in touch with us here at Gatwick Airport and our website has lots of information to help you too.
We know that there may be questions you have about Gatwick or your trip. Nearly everything you need to know is on our website. Use the links below to find out the answers to our most frequently asked questions:
Book parking; change a booking; which car park?; contact us
Getting to & from Gatwick
Rail; bus; taxi and road information
Live flight information; routemaps; timetables; which terminal?
At the airport
Lost property; passenger services & facilities; airport maps
Book a flight
Book a flight or holiday from Gatwick
Which terminal; airline contact numbers.
For all other airline enquiries including hand baggage allowances please speak directly to your airline.
Questions and enquiries
If you've got a question or enquiry about the airport or one of our services that you still can't find the answer to, then please either email us at email@example.com or use Twitter @Gatwick_Airport to get in touch with us.
Tell us what you think
We'd love you to tell us about your experience at the airport - good or bad. So if you'd like to say thank you or make a complaint then please email us at firstname.lastname@example.org. We'll acknowledge your email within 24 hours and then look into any issue you may have raised.
Useful phone numbers
Airport hotels: 0871 360 2427
Car parking - feedback: 0330 123 1025
Car parking - sales & information: 0844 811 8311 or email: email@example.com
General information (recorded message): 0844 892 0322
General feedback (recorded message): 0330 123 0663
Jobs at Gatwick: 0800 111 4501
Live flight information: 0844 892 0322
Lost property: 01293 503162
Mobility assistance: 0844 892 0322 - select option 5
Noise complaints: 0800 393 070 (UK only)
Park & Stay: 0871 360 2427
Travel offers: 0843 459 0271
Calls are charged at 3.1p per minute from a BT landline. Calls from mobiles and other networks may vary and carry additional charges from your phone service provider.
Write to us at:
6th floor, Destinations Place
West Sussex RH6 0NP
Our management reception is on 5th floor, Destinations Place, South Terminal.
Air Traffic Control: www.nats.co.uk
Airlines: Airline contacts
Airline routes: www.caa.co.uk
Customs allowances: www.bia.homeoffice.gov.uk
Dept for Transport: www.dft.gov.uk
Landing slots: www.acl-uk.org
Lost property: firstname.lastname@example.org
Resolving travel problems: www.caa.co.uk
If you come across online content that misrepresents or reflects badly on Gatwick Airport or have been approached for information about us from an unknown source, please let us know at: email@example.com