We do provide drinking water in our special assistance seating areas and staff will be available to help you with this. We also have water fountains based in various areas around both terminals. All of our restaurants, cafés and bars will be happy to offer you a glass of tap water, free of charge.
Changing Places, toilets and baby changing
We have two adult Changing Places, one in each terminal, The facilities include an adjustable bed that lowers to ground level, a hoist and flexible wash basins, all located in a large wash room with full shower facilities. Our Changing Places are free to use and do not need to be pre-booked, however, they are located after security and only available to passengers who are flying. Simply contact a member of our special assistance staff on the day for access.
Unisex accessible toilets are provided near most toilet blocks. Occasionally the accessible toilet is located inside the men's or ladies' toilets.
We have a mix of right and left hand transfer toilets. If you need a peninsular pan we suggest using the Changing Places facilities.
We have specially equipped rooms for feeding and changing babies, which are indicated by a babycare symbol. Changing facilities are provided in the check-in area, on route to the gates, in the transfer area and after passport control in arrivals. There are also fold-down tables provided in some male and female toilets.
Flight information and airline desk
Flight information screens are located around the terminal in the departure lounge and we also have a departure board around the special assistance seating area. The Special Assistance team are provided with up to date information from the airline and also can communicate with the gate should there be a delay.
Should you wish to speak with a representative of your airline we have the airline information desk in both North and South Terminal. Our staff will be happy to help direct or assist you to these areas.