Stay well-informed with our comprehensive flight information service, delivering real-time updates on all arrivals and departures at London Gatwick. Access terminal details, receive timely flight alerts, and explore some of our diverse selection of over 220 exciting destinations.
Choose Official London Gatwick Parking for secure and convenient parking solutions. Whether your journey is for business or leisure, trust in our reliable on-airport services. Book now and enjoy competitive pricing and complete peace of mind while you're away.
Indulge in a world of shopping and dining delights at London Gatwick. Explore a variety of retail options and savor delectable meals, ensuring your airport experience is truly memorable.
Enhance your travel experience with our premium services at London Gatwick. Enjoy expedited passport control, efficient security procedures, and access to exclusive airport lounges. We're here to elevate your journey, providing unparalleled comfort and convenience.
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Connected to over 120 train stations directly, discover convenient transportation options for traveling to and from London Gatwick Airport. Whether by train, bus, or taxi, we ensure a smooth and stress-free journey to your destination.
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If you need assistance at the airport or on your flight, you can book this via your airline or travel agent
We want all our passengers to have an easy, enjoyable, and safe experience. Our Special Assistance service can support you through the airport, and we also provide a range of accessible facilities and services to support your journey.
For peace of mind, we advise you to plan your travel carefully and always book help in advance.
Support with accessibility needs
For aged and reduced mobility
Accessible changing facilities
Hearing T-loop systems
Support for visually impaired
If you need assistance at the airport or on the aircraft for any kind of disability, you can book this via your airline or travel agent. You may wish to consider booking assistance if you have a condition which means you:
If you have a variable condition or a disability where you are not sure if you will need assistance on the day, we encourage you to book assistance for your worst day, so we are best prepared to support you in any unexpected circumstances like delays, queues, or changes in your health. At London Gatwick, you will be able to travel independently through any part of your journey you choose on the day.
We recommend that you book assistance at least 48 hours in advance of travelling. If you request assistance late or on the day of travel, you may experience delays receiving assistance in the airport.
In some cases, your airline will need you to book assistance so that you can be assisted on the aircraft and arrangements can be made for safe carriage of you and any equipment you have with you. This is often the case if you are travelling with medical equipment, wheelchairs and electric mobility aids, or assistance dogs. If you have not pre-booked assistance, you may experience delays or be unable to travel.
The CAA has information about booking assistance and things you may want to consider on their website.
There are a range of places you can meet our Special Assistance team depending on where you want help throughout the terminal. These are:
Drop-off and pick-up
Both terminals have drop-off points for passengers. There is usually a charge to use these. Blue Badge holders may use the drop-off points for free if you register your or your taxi’s number plate in advance.
Reception areas for Special Assistance are located in the drop-off zones in both terminals. Here you can get help into the terminal and through check-in, if needed. If the desk is not staffed, there will be a telephone to speak to a member of staff and arrange assistance. Otherwise, you are free to make your own way into the terminal and request assistance later in your journey.
Blue Badge holders can be picked up from the drop-off zones. To keep traffic moving freely, please arrange for your vehicle to pick you up only once you reach the Special Assistance reception area.
We recommend all passengers make use of the car parks for pick up, as this can take longer than drop-off.
Short and Long-Stay Parking
We have Blue Badge spaces across all our car parks and can support you with assistance getting to and from the terminal using any of the dedicated help points if required.