If you have a disability of any kind or your mobility is reduced, we offer a range of services and facilities to help you here at Gatwick.

Special assistance help

We want to create a great experience for everyone who travels through our airport regardless of their needs. We know airports can be a stressful experience and present challenges for many people and our services aim to assist all passengers on their journey through Gatwick.

There are many services and facilities on offer at Gatwick to help passengers who may need a little extra help or who have specific requirements. We also provide several services for passengers travelling with hidden disabilities. You can find out more information about these services, including our industry leading hidden disability lanyard which has since been adopted by other airports.  We have also recently launched a new service to help visually impaired passengers. More information is below.


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Aira app for visually impaired passengers


Sensory room


Assistance desks and help points


Changing Places


Eagle hoists


Oxygen therapy


Reserved seating