Dedicated drop-off point
If you are a Blue Badge holder being dropped off at the airport by friends or by taxi you are exempt from drop-off charges, as long as you register your number plate in advance.
You can register anytime from three months before your flight up to the day before you travel, each time you fly. The vehicle owner can also register their number plate on behalf of the Blue Badge holder being dropped off, as long as they can provide evidence of a Blue Badge.
An exemption can be applied for by creating an online account and providing the information below:
- Passengers name/s
- Date of flight(s)
- Vehicle number plate
- A photo or scan of the Blue Badge
Your account can be used to register and view your exemptions for upcoming visits to the airport, you must apply for each exemption in advance through your account.
Confirmation of a successful application will be sent by email. Please check the number plate details on the confirmation email carefully and contact NCP if any changes are made to the number plate being used before travelling to the airport.
If you are arriving by taxi you can register for an exemption using the taxi number plate. You can request this from the taxi company in advance and use the confirmation email to show your taxi driver that you are exempt. You must register the taxi details in advance to be exempt from the drop off charge.
An exemption must be applied for before the date of travel to allow adequate time for it to be processed. Applications on or after the date of travel may not be accepted.
We recommend that all passengers use the short-stay car parks for pick-ups as this tends to take longer than dropping off. Please note that normal charges apply in the car parks.
Reception areas
There is a special assistance reception area by the dedicated drop-off point in both terminals, where our special assistance staff will arrange help. If the desk isn’t staffed, use the phone to speak to a member of staff and somebody will assist you. Alternatively, you can make your own way to the terminal if you are able to do so, where there is a special assistance desk next to entrance to security.
Please note reception is open from 04:00 to 21:00 - if you arrive outside that time the desks will not be manned.
Help points
There are help points on the terminal forecourt and within the Short Stay car parks.
