Cookie policy

Gatwick Airport Limited collects information about your use of the Websites from cookies.


What is a cookie?

A cookie is a small text file that can be placed on your computer which allows us to identify you to our server and remember you. It is sent to your computer’s browser and is stored on your hard drive or on your tablet or mobile device. Cookies in themselves do not identify the individual user, just the computer used. When you visit our site, we may collect information about from these cookies but also through other means such as a web beacon, tag or pixel. If you would like more detailed information about cookies, please visit .

How and why do we use Cookies?

Gatwick uses cookies to understand our customers use of the website and to implement improvements to your experience of our site. From using cookies we will:

  • Record which areas of the website you have visited, for how long and what activity was undertaken.
  • Keep you signed in.
  • From understanding your experience, we can provide you with information more tailored to your needs and interests showing you services that are relevant to you.
  • Improving your experience of the site, such as ensuring pop-ups and overlays do not appear too many times on the same visit to the website.
  • Working with our partners to deliver you relevant advertising based on your use of the site.

The cookies that Gatwick uses are known as ‘first party cookies’, in addition to this, cookies that other organisations use on our site are known as ‘third party cookies’ these also collect user information on our sites through cookies, tags and pixels. Tags and pixels, also known as web beacons, are similar to cookies but are collected through embedded images and can also track your use after you have left the website.

You are not obliged to accept cookies and as part of our commitment to your data protection rights you can change your preferences on visiting the site once the cookie banner is served. Once your preferences have been set, this banner will be served again if we change the cookies functioning on the site.

What Cookies do we use?

We use five different types of cookies:

Strictly Necessary These are cookies which help the site function during your use. These are also known as session cookies which remember your log in or what you have put in your shopping basket. If these cookies are disabled then various functionalities on the site will not work, hence these are always set to ‘enabled’. More information on session cookies and what they are used for at .
Performance Performance cookies are cookies used specifically for gathering data on how visitors use a website, which pages of a website are visited most often, or if they get error messages on web pages. These cookies monitor only the performance of the site as the user interacts with it. These cookies don’t collect identifiable information on visitors, which means all the data collected is anonymous and only used to improve the functionality of a website. However, there may be third parties that place performance cookies on our sites.
Functional Allows websites to remember the user’s site preferences and choices they make on the site including username, region, and language. This allows the website to provide personalized features like local news stories and weather if you share your location. They are anonymous and don’t track browsing activity across other websites but will remember your preferences.
Advertising These cookies are designed to display advertisements that may of  interest to you based on your browsing and purchase history.  The information the cookies gather on you can be shared with other advertisers to measure the performance of their advertisements. Additionally, another purpose of targeting and advertising cookies is to build user profiles from visitors to the website to gather statistics on the performance of the advertisements that can carry across many websites. For more information refer to .
Social Media These are third party cookies which link up with your social media accounts to build a picture of the type of websites that you are visiting to build a picture of your preferences.


These cookies are also classified as persistent or session cookies, neither session cookies nor persistent cookies store any unencrypted personally identifiable information.

A session cookie only lasts for the duration of your visit (your 'session') and are deleted when you close your browser. These simply enable us to identify that the same person is moving from page to page.

A persistent cookie will remain on your computer after you have visited our site, meaning the site can remember your settings when you revisit us.

As well as using cookies from our advertising partners, known as Third Party Cookies, from time to time we may also embed external content from other third party websites within our website. These include sites such as Facebook and Twitter, whose cookie usage policy you can view on their own websites.

Some parts of our sites are managed by our partners who may operate their own cookie policies.

How do I refuse or withdraw consent to the use of cookies?

You may refuse to accept cookies by altering your choice in the cookies preference centre on the Gatwick Airport site. Gatwick regularly runs a consent refresh programme which will serve the user with the preference centre to enable them to keep their consent up to date. Alternatively, you can change your preferences on the settings on your internet browser (for example Internet Explorer, Chrome and Firefox). Please note that if you choose not to permit cookies some areas of our website may not function properly or be accessible. For further information about how to refuse cookies, please refer to your browser ‘help’ section or see Please note though, that if you delete your cookies: sites cannot use cookies to improve your browsing experience, for example to keep you signed in or to remember items in your shopping basket. Sites also cannot use your cookies to see browsing activity across different sites, for example, to personalise ads. Some of the features on many sites may also break.

Other ad management cookies

Gatwick also allows advertisements on the website that are provided by other organisations. Our advertising partners will serve advertisements that they believe are most likely to be of interest to you, based on information about your visit to the Website and other websites. In order to do this, our advertising partner may need to place a cookie on your computer. These cookies hold information about the computer - they don't hold personal information about you (i.e. it's not linked to you as an individual).

For more information about this type of online behavioural advertising, about cookies, and about how to turn this feature off, please visit .

Please note that turning off advertising cookies won't mean that you are not served any advertising merely that it will not be tailored to your interests. By entering our website and using it you are consenting to the use of cookies. Opting out of advertising cookies may mean that your experience of using the Websites may be impaired as we will be unable to personalise aspects of your use of the Websites.

Policy date: July 2021

If you have any further questions about the cookies Gatwick Airport uses please contact .

More information can also be found at

What cookies does Gatwick Airport use?