Lost property

We'll help you find it!

Lost property

Everything found at the airport is handed to our lost property office, operated by Excess Baggage Company. Items are logged on to a database at lostproperty.org. It can take 24 to 48 hours for a found item to be registered, but we keep all items for up to three months. If you have lost your items on board a BA, easyJet or Emirates flight, please register the loss with the individual airline.

Please log your lost item at lostproperty.org and we will then start the process of matching an item to the description you give - the more detail you can give, the easier this is for us. If we find a match we will contact you and give you a reference number so that you can arrange for the collection of your item. We are also able to post items directly to you if that is more convenient.  

There is a fee to reclaim your item which covers the administrative process and storage of the item. 

Contact lost property

To log an item that has been lost in the terminal go to: www.lostproperty.org

Missing baggage

For missing baggage enquiries, please contact the handling agent of your airline.

Items left on aircraft  

For items left on board an aircraft, please contact your airline by using the following contact information:

Airline Lost property contact
British Airways






easyJet lgwlostproperty@1stflight.co.uk
Emirates lgwapt@emirates.com
Air Baltic www.skybreak.co.uk/lost-an-item
Norwegian www.skybreak.co.uk/lost-an-item
Ryanair www.skybreak.co.uk/lost-an-item
WestJet www.skybreak.co.uk/lost-an-item
Air Arabia www.skybreak.co.uk/lost-an-item
Air Europa www.skybreak.co.uk/lost-an-item
Wizz Air www.skybreak.co.uk/lost-an-item
Ukraine International www.skybreak.co.uk/lost-an-item
TAP www.skybreak.co.uk/lost-an-item
Tunisair www.skybreak.co.uk/lost-an-item
Swiss Air www.skybreak.co.uk/lost-an-item
Royal Air Maroc www.skybreak.co.uk/lost-an-item
Titan Airways www.skybreak.co.uk/lost-an-item
Aurigny www.skybreak.co.uk/lost-an-item
Eastern Airways www.skybreak.co.uk/lost-an-item
Enter Air www.skybreak.co.uk/lost-an-item
Aer Lingus www.skybreak.co.uk/lost-an-item
Croatia Airlines www.skybreak.co.uk/lost-an-item
Icelandair www.skybreak.co.uk/lost-an-item
Sun Express www.skybreak.co.uk/lost-an-item
Corendon Air www.skybreak.co.uk/lost-an-item
Air Malta www.skybreak.co.uk/lost-an-item
Jet2 www.skybreak.co.uk/lost-an-item
Scoot www.skybreak.co.uk/lost-an-item
Norse www.skybreak.co.uk/lost-an-item
Turkish Airlines https://www4.thy.com/baggage/