Lost property

We'll help you find it!

Lost property

Everything found at the airport is handed to our lost property office, operated by Excess Baggage Company. Items are logged on to a database at lostproperty.org. It can take 24 to 48 hours for a found item to be registered, but we keep all items for up to three months. If you have lost your items on board a BA, easyJet or Emirates flight, please register the loss with the individual airline.

Please log your lost item at lostproperty.org and we will then start the process of matching an item to the description you give - the more detail you can give, the easier this is for us. If we find a match we will contact you and give you a reference number so that you can arrange for the collection of your item. We are also able to post items directly to you if that is more convenient.  

There is a fee to reclaim your item which covers the administrative process and storage of the item. 

Contact lost property

To log an item that has been lost in the terminal go to: www.lostproperty.org

Missing baggage

For missing baggage enquiries, please contact the handling agent of your airline.

Items left on aircraft  

For items left on board an aircraft, please contact your airline by using the following contact information:

British Airways: www.lostproperty.org
EasyJet:  lgwlostproperty@1stflight.co.uk
Emirates: lgwapt@emirates.com
Norwegian: www.skybreak.co.uk/lost-an-item
Ryanair: www.skybreak.co.uk/lost-an-item
WestJet: www.skybreak.co.uk/lost-an-item
Air Arabia: www.skybreak.co.uk/lost-an-item
Belavia: www.skybreak.co.uk/lost-an-item
Air Europa: www.skybreak.co.uk/lost-an-item
Wizz Air: www.skybreak.co.uk/lost-an-item
Air Baltic: www.skybreak.co.uk/lost-an-item
Ukraine International: www.skybreak.co.uk/lost-an-item
TAP: www.skybreak.co.uk/lost-an-item
Virgin Atlantic: www.lostproperty.org