What should I do if I have missed my connecting flight?
Contact your onward airline to discuss your options. Your Service Centre – operated by Skybreak, which is located in South Terminal Check In Zone J or on level 2 in North Terminal may be able to help with alternative travel arrangements. Once you land at Gatwick, collect your bags from Baggage Reclaim and proceed through customs.
How do I transfer from the North Terminal to South Terminal or vice versa?
Once you’ve exited the baggage reclaim hall, you can just hop on the shuttle between the terminals; it’s free and takes just two minutes.
What is the maximum size of hold luggage allowed?
When travelling on flights with different airlines you need to make sure that your luggage and cabin baggage will comply with the baggage allowances established by each airline. If you have any doubts please check with your airline before travelling.
What happens if I'm carrying valuable goods/currency in my hold baggage?
If you need to declare that your baggage contains valuable goods or currency you should let staff know at check-in.
